Part-Time Vacation Rental Field Operations Associate

Part-Time Vacation Rental Field Operations Associate About UrbanNashville UrbanNashville Vacation Rentals is a locally owned and operated property management company serving vacation rental guests and property owners throughout Nashville, Tennessee. We are committed to maintaining high-quality properties and providing dependable, responsive service. About the Role We are seeking a highly observant, organized, and proactive Part-Time Vacation Rental Field Operations Associate to ensure our downtown Nashville properties are fully prepared for guest arrivals. This role requires more than checking items off a list. We need someone who notices when something is missing, damaged, out of place, or not meeting our standards—and takes the initiative to speak up and help make it right. The ideal candidate takes pride in the details, anticipates potential guest concerns, communicates issues clearly, and follows through until they are addressed. This is a part-time, field-based position requiring travel between vacation rental properties in the downtown Nashville area. Hours typically range from 15 to 30 per week, depending on occupancy, seasonal demand, and company needs. Weekend work is required. Responsibilities

• Conduct thorough pre-arrival property inspections
• Confirm that each rental meets our cleanliness, presentation, and readiness standards
• Notice and report details that others may overlook, including damage, missing supplies, maintenance concerns, and presentation issues
• Take initiative to correct minor issues when possible and promptly communicate anything requiring additional assistance
• Follow up on reported concerns to help ensure they are resolved before guest arrival
• Keep inspection notes, photographs, reports, and assigned tasks accurate and organized
• Ensure properties are properly stocked and ready for check-in
• Recommend practical improvements that could enhance the property or guest experience
• Complete minor maintenance tasks, such as clearing sink or bathtub drains and replacing batteries or light bulbs
• Troubleshoot basic issues involving Wi-Fi, televisions, cable, and other property technology
• Deliver supplies and complete local errands as needed
• Communicate clearly and promptly with the operations team
• Help resolve time-sensitive property issues before guests arrive

Schedule and Hours

• Part-time position
• Approximately 15–30 hours per week
• Shifts are typically scheduled from 10:30 a.m. to 4:30 p.m., but start and end times may vary based on business needs
• Hours will fluctuate based on occupancy, seasonal demand, and company needs
• Weekend availability and regularly scheduled weekend work are required
• Additional flexibility may be needed during busy periods and high-volume arrival days

Qualifications

• Exceptional attention to detail and a strong sense of organization
• Willingness to speak up when something does not look right or meet expectations
• Self-motivated and able to take initiative without waiting for every step to be assigned
• Able to prioritize tasks, manage time effectively, and follow through on reported issues
• Reliable, punctual, and dependable
• Available to work weekends
• Professional and positive when handling unexpected or challenging situations
• Strong written and verbal communication skills
• Able to clearly document concerns and explain what needs to be addressed
• Comfortable working independently with minimal supervision
• Able to collaborate effectively with a team
• Resourceful problem-solver with a practical and creative mindset
• Comfortable completing basic maintenance and troubleshooting tasks
• Light handyman or basic property maintenance skills are a plus
• Comfortable using smartphone and computer applications throughout the workday
• Able to quickly learn and navigate property management, task management, messaging, and scheduling apps
• Comfortable uploading photos, writing detailed reports, following digital checklists, and responding promptly to team messages
• Reliable transportation and the ability to travel between downtown Nashville properties

This position is ideal for someone seeking flexible, part-time work or an opportunity to gain experience in hospitality and property management. Students, musicians, artists, and others looking for a dependable part-time role are encouraged to apply. How to Apply If you believe you would be a good fit for this position, please submit your resume and include the words “Music City” somewhere in your application.